Capstone – Project

Propose a Digital Transformation Plan at a Multinational Corporation

A Collaboration Between

Project Synopsis

Since 1935, Hioki EE. Corporation has been at the forefront of the electrical manufacturing industry, and their track record of environmental and social sustainability activities extends nearly a half century. This year (2021) marks the 45th anniversary of the adoption of The Hioki Philosophy expressed as the company’s “Respect for Humanity and Contribution to Society”, and the leadership at Hioki is seeking a digital transformation plan that works effectively vis a vis the company’s overall strategy for sustainability reducing the company’s environmental footprint. The leadership at Hioki recognizes the importance of conveying the value of our digital transformation initiatives to our teams working across the company, and are seeking to develop a strategy, framework, and tools to demonstrate the value and facilitate these initiatives as they relate to information technology. For this project, we are asking you to gather intelligence and develop a dashboard framework and platform for a single service and make recommendations for using these outputs to demonstrate IT’s business value and the potential for expanding upon this strategy and framework.

Project Topics

Customer Service

Data Management

Growth Strategy

International Affairs

Marketing

Reporting, Financial Planning & Analysis

Research & Development

Company Information

CompanyHIOKI E.E. CORPORATION
HQN/A
Revenue10,000,000 - 50,000,000,
EmployeesUnlisted
StageLarge Enterprise
Hiring PotentialN/A
Websitehttp://www.hioki.com/

Company Overview

Hioki E.E. Corporation, headquartered in Nagano, Japan, is a company that designs and manufactures electrical and electronic measuring instruments since 1935 and is listed in the Stock Exchange of Japan. HIOKI electrical measuring instruments are used in a broad range of industries and fields, from the maintenance and inspection of electrical work and equipment to the testing of electronic components used in smartphones and computers and the development of electric vehicles and solar power generation technologies.

Experiential Learning Program Details

SchoolDr. D Y Patil B School (DPU)
Engagement Format -
CourseDPU Student Consulting Experience
Level
  • All Graduate
Students Enrolled127
Meeting Day & TimeTBD
Student Time Commitment8-15 Hours Per Week
Company Time Commitment2 Hours
Duration7.14 Weeks

Program Timeline

Touchpoints & Assignments Due Date Type
DPU PRE-KICKOFF Q&A @ 8:00 AM ET

DPU PRE-KICKOFF Q&A @ 8:00 AM ET

July 23rd, 2021 Event na
REMINDER OF CONFIDENTIALITY

REMINDER OF CONFIDENTIALITY

During this program, you'll be working on a real project posed by a real industry partner. By registering for the CapSource system and participating in this Program, you are bound by the Rules of Engagement, including strict confidentiality of information shared with you. Please be respectful and professional.
July 23rd, 2021 Event na
Teams Finalized & Shared with Industry Partner

Teams Finalized & Shared with Industry Partner

 
July 25th, 2021 Event na
UPLOAD YOUR RESUME UPLOAD YOUR RESUME
 
July 26th, 2021 Submission Required submission-required
KICKOFF EVALUATION DUE

KICKOFF EVALUATION DUE

July 26th, 2021 Evaluation evaluation
Professional Development Session with Greg Zlevor, Westwood International

Professional Development Session with Greg Zlevor, Westwood International

July 27th, 2021 Event na
OFFICIAL PROJECT KICKOFF @ 8:00 AM ET

OFFICIAL PROJECT KICKOFF @ 8:00 AM ET

Industry Partner to Share Calendar Invite with Web Conference Details
July 27th, 2021 Event na
UPLOAD MILESOTNE #1 DELIVERABLE UPLOAD MILESOTNE #1 DELIVERABLE
August 3rd, 2021 Submission Required submission-required
TEMP CHECK #1 DUE

TEMP CHECK #1 DUE

August 10th, 2021 Evaluation evaluation
UPLOAD MILESOTNE #2 DELIVERABLE UPLOAD MILESOTNE #2 DELIVERABLE
 
August 18th, 2021 Submission Required submission-required
TEMP CHECK #2 DUE

TEMP CHECK #2 DUE

August 31st, 2021 Evaluation evaluation
UPLOAD MILESOTNE #3 DELIVERABLE UPLOAD MILESOTNE #3 DELIVERABLE
 
September 1st, 2021 Submission Required submission-required
Final Presentations

Final Presentations

Link provided by Industry Partner
September 14th, 2021 Event na
OFFICIAL PROJECT END

OFFICIAL PROJECT END

September 15th, 2021 Event na
UPLOAD FINAL PRESENTATION UPLOAD FINAL PRESENTATION
September 15th, 2021 Submission Required submission-required
UPLOAD FINAL REPORT UPLOAD FINAL REPORT
September 15th, 2021 Submission Required submission-required
PEER EVALUATION DUE

PEER EVALUATION DUE

September 17th, 2021 Evaluation evaluation
SELF EVALUATION DUE

SELF EVALUATION DUE

September 17th, 2021 Evaluation evaluation

Key Project Milestones

  • August 3, 2021 - Deep Dive into company, mission and philosophy

    • What are Hioki’s mission, history, vision and values?
    • What is the company’s brand and reputation?
    • What do they do/produce?
    • What is the global reach and impact of this organization? For instance, how many locations? How many employees?
    • Who are their key partners?
    • What is the group’s philosophy, and how does it relate to themes of corporate responsibility and sustainability?
    • Become familiar with the organizational structure to facilitate the achievement of subsequent milestones for the project.

    Suggested Deliverable:

    Internal report: Who is Hioki?

  • August 18, 2021 - Assess the status quo of the company's cloud strategy and priority services

    • What are the critical services moving through the cloud?
    • What service initiatives are being digitized? Or are in the process of being digitized?
    • Which stakeholders and parts of the business are already implementing a modern approach to doing business?
    • To what degree is their approach to service management customer-centric?
    • Concentrate on leadership and key stakeholders and their roles:
      • Are there services that are consistently followed?
      • What roles do they play in operations, development, and security?
      • Who is held accountable for incidents and outages?
    • How are performance goals for key infrastructures and service delivery measured and tracked?

    Suggested Deliverable:

    Report on Hioki’s cloud strategy and service priorities

  • September 1, 2021 - Align goals and priorities among and communicate IT's business value to stakeholder departments and leaders

    • Gather intelligence from service stakeholders across departments. What does their input suggest about:
      • their roles and responsibilities for protecting business performance?
      • the range of applications that are required to generate revenue?
      • the range of goals and objectives?
      • share goals and objectives across departments?
      • shared KPI’s?
    • How do the shared objectives align with broader business goals such as revenue generated? Customer satisfaction?
    • How would you map the entire business service workflow and infrastructure?

    Suggested Deliverable:

    Report, dashboard, and visual presentation

     

  • September 15, 2021 - Demonstrate the feasibility of describing and predicting performance of a single service

    • Based on the intel you’ve gathered, identify a single service relevant business and technical KPIs.
    • How would you build a dashboard for visualizing these KPI’s and troubleshooting causes of degradation in service?
      • How can you create repository that unifies data from across various systems and collects metrics for multiple users to view?
      • How are the KPI’s defined and supported by technology? How would you map key technology metrics to the KPI’s?
    • How can the dashboard you’ve created and the results of your analysis be used to demonstrate IT’s business value to the company and across stakeholder departments and the potential for expanding upon this strategy and framework?
      • How can these be expressed in financial terms?
      • How can this information be communicated to company leaders and across stakeholder departments in ways that can be understood and integrated into strategic budgeting and planning?
        • Messages and meanings?
        • Formats?
        • Communication channels?

    Suggested Deliverable:

    Dashboard and accompanying report; recommendations for expanding strategy and framework and presentation

Academic Mentors

Instructor

Dr. Atul Kumar

[email protected]

Assigned Students

Student

Mohit Sharma

[email protected]

Student

Pawan Gangwani

[email protected]

Student

Piyush Seth

[email protected]

Student

Vishwas Kothari

[email protected]

Student

Gourab Ranjan

[email protected]

Student

Preetish Sanyal

[email protected]

Student

Bhavya Dubey

[email protected]